At Grow Ed Technologies, we understand that plans can change, and we aim to provide a fair and transparent process for service cancellation. Please review our cancellation policy below:
- Cancellation Request
1.1 How to Cancel: To cancel a service, clients are required to submit a cancellation request in writing, either via email or through our client portal.
1.2 Confirmation of Cancellation: Upon receiving your cancellation request, we will confirm the receipt and process it as per the terms outlined in this policy. - Timing of Cancellation
2.1 Notice Period: Clients are typically required to provide a notice period as specified in the service agreement prior to cancellation.
2.2 Immediate Cancellation: In certain circumstances, immediate cancellation may be available, subject to terms agreed upon at the outset of the service. - Refunds
3.1 Refund Eligibility: Refunds are processed in accordance with our Refund Policy. Please refer to our Refund Policy for detailed information.
3.2 Processing Time: Refunds, where applicable, will be processed within the specified timeframe as per the Refund Policy. - Ongoing Campaigns and Projects
4.1 Mid-Campaign Cancellation: If a campaign or project is canceled midway, we will calculate any outstanding fees or refundable amounts based on the work completed up to the cancellation date. - Subscription Services
5.1 Monthly Subscriptions: For monthly subscription services, cancellation will be effective from the next billing cycle, provided the notice period is observed.
5.2 Annual Subscriptions: For annual subscriptions, please refer to the specific terms outlined in your contract regarding cancellation and refunds. - Custom Services
6.1 Non-Refundable Deposits: Deposits for custom services (e.g., website development) are typically non-refundable.
6.2 Completion of Work in Progress: Work in progress at the time of cancellation may be completed and delivered, subject to the terms of the service agreement. - Changes to Cancellation Policy
7.1 Right to Modify: We reserve the right to modify this Cancellation Policy at any time.
7.2 Notification of Changes: Any changes will be communicated to our clients through our website or direct communication. Contact Information
For any questions regarding this Cancellation Policy or to initiate a service cancellation, please contact us at connect@grow-edtech.com